Appointments

To book

We use an online booking system to save sending emails back and forth trying to find a mutually convenient time.

Select the type of appointment you require from the drop down menu, then click on your preferred time.

If you're unsure how much time you require, you can contact us first.

When completing the form, please include as much information as possible so we can prepare.

Deposits

When you book an appointment with us we require a £5 booking deposit. This deposit will be used as part payment towards your service or any future services provided we receive at least 2 working days notice if you need to cancel or change your appointment. Please get in touch either on 07752 645 480 or by email at hello@tmadigital.co.uk

Initial Telephone Consultation

During an initial telephone consultation, we can advise on the options available to achieve your goals.

Site Visits

Despite having direct street access, our office is not open to the public due to neighbour objections. As long as you're within reasonable travelling distance (Morecambe, Heysham, Carnforth, Lancaster), we'll come to you. If you're further afield, please contact us to discuss options.

We'll need a WIFI connection, so please make sure you have the password ready. It's also wise to double check all your passwords work for the services you want us to access ... it's frustrating for everyone to spend 10 minutes waiting for a lost password email.

During a site visit, we can provide training, do quick updates, set up software on your machines and provide guidance. We'll have a laptop for limited access to our servers but more intensive work needs to be completed in our office.

Telephone Consultation

After more than 20 years working remotely, there's not much we can't do over the telephone. You'll need to be a little bit tech-savvy though (ie know the difference between left and right click and what a web browser is ... you'd be surprised!). Training, and use of third-party accounts is better with a site visit.

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